My 6%, your 6%, the national average of 6%...
Train fares are all over the news at the moment: BBC are challenging it, Channel 4 seem opposed to it, Channel 5, well they've got some bird who works for the Daily Mail featuring, so that's the big news for them.
Everyone seems to be angry. Bob Crowe is angry with the Train Operating Companies for having ga zillions of profit. The average Joe (me) seem to be torn between raging against the same machine and raging against the Government. The Conscientious objectors point out that we should all rage against the companies that lease the train carriages.
"Who is to blame?", others cry. As Mavis from Corrie used to say: 'I don't reeeally knoooow'. Obviously. I'm but a mere commuter, with no insider knowledge on governance, train operators and the rest. But the more people they claim are responsible, the more diluted the message. And the less likely any action is to succeed. Same old story, rumbling on ...
All I do know for certain is this:
- I go to a South West Trains vendor, cross their palm with silver and get a ticket to travel.
- From January 1st 2012, I was made to pay 6% more for the pleasure - I started keeping a diary of delays, problems, service etc.
- You can see from this blog what the service is like, but that's anecdotal evidence, so who will listen to that?
- So here is a fact. A real fact, not manipulated for any gain or a figure massaged to make the service look either better or worse.
- From 1st January - 1st August 2012. 20% of all my journeys on South West Trains have been delayed (5 mins or more) or cancelled.
- From 1st January - 1st August 2012 I have recieved £0 of compensation
Whoever is 'to blame', I pay my money in good faith to South West Trains. As I am being forced ('forced' because they have a monopoly and I have no other viable way of getting to London) to pay 6% more again from January 1st 2013, is it too much to expect that service should improve and compensation should be clearer and fairer?